The mood in the country is gay
Each year on the 12th of May;
The whiskey is running
For linguists so cunning
On this, National Lim’rick Day.
I like to look at a picture of the person I’m writing to before I start writing. Before starting this post, I looked at a colleague’s online profile portrait. Call him Phil.
Phil’s a great guy with a catalog of jokes that rivals the card catalog at the New York City Public Library. Phil’s problem: at work he writes stilted, complex letters full of huge words. Plus, he adds long strings of modifiers before every verb and noun. His so-called business writing misses his human targets altogether.
So I’m writing this post to let him know, once and for all:
Businesses can’t read.
Got that?
If you’re writing to a business, you’re not #winning. People read; buildings stand. Whether you’re writing a blog post, a consultant’s report, or an email explaining your product’s benefits, your audience is a human being. There’s no such thing as business writing.
What did you say? Some companies use scanners to “read” electronic documents?
Great. Do you know who wrote the algorithms that categorize, prioritize, and route those scanned documents? That’s right, people.
Simply, there’s no such thing as “business writing.” Instead, write to one person. When you write person-to-person, you write naturally. You write emotionally. And you write efficiently.
And since I promised to say it only once, I have no clean way to end this piece.
I like to say “there’s no such thing as business writing.” Okay, there is. It’s called “sucks.”
From where I sit, “business writing” refers to strings of meaningless modifiers interrupted periodically by bland verbs and flabby nouns. Thankfully, we readers have hope. And our hope comes from science, not from the English Department. Here’s what I mean.
Dan Zarrella, the social media scientist, has determined that nouns and verbs work, adjectives and adverbs choke. Here’s the sharebility of various kinds of words:

Active verbs zoom around Facebook while adverbs die on the author’s wall. That’s because modifiers usually weaken a sentence. They encourage writers to use imprecise nouns and dull verbs. For example:
Dull: He walked quickly through the room.
Not Dull: The tomcat tore through the kitchen.
Both sentences describe the same event and the same actor. The latter conveys movement and excitement, while the former induces sleep.
Here’s an exercise. Take some piece of your writing and do the following:
These seven steps will leave your paper stronger, more readable, and more shareable. Your readers won’t know why it’s so good, just that it’s really good.
If you get any compliments on this new style, please comment below.
It’s easy to get to the point in an email:
1. Decide what’s important.
2. Write that.
3. Decide whether any background information would help. For example, would adding “Mary called in sick,” explain your email question, “Should I cover the front desk?”
4. If background’s necessary, add it.
5. Click Send.